Frequently asked questions about Muskaan Spa

Our team is led by Sofia, an NCBTMB-certified senior therapist with 7+ years' experience. Specialists include Athira (Kerala & Indian), Darika (Thai), Sofia (Russian) and Mahnoor (Pakistani), all NCBTMB-certified. Meet our therapists.

Yes. Our gallery shows the reception, private rooms, showers and lounge, with a video tour in English and Hindi.

AED 150 for any treatment. A 60-minute session is AED 99.

We are in Al Rashidiya 2, Ajman, right next to Sharjah. See our guide for Sharjah guests.

The quickest way is WhatsApp. Send us the massage you'd like, your preferred session length, and a date and time. You can also call us, or use the enquiry form on our Contact page, which prepares a WhatsApp message for you. We'll confirm availability and the price before your visit.

At Muskaan Spa, every booking can be made on WhatsApp. Tap the green WhatsApp button on any page of our website to open a chat. A greeting is filled in for you. Just add your massage choice and preferred time.

You're welcome to, but we can't guarantee a free room. We recommend booking, even an hour ahead by WhatsApp, so your slot is ready when you arrive. Evenings and weekends tend to be busiest.

For weekday afternoons, a same-day booking is often fine. For evenings, weekends and public holidays, booking a day or more ahead gives you the best choice of times.

Send us a quick WhatsApp message. We'll do our best to keep your full session, but if the next guest is booked straight after you, your massage may need to be shortened so they aren't kept waiting.

Message us on WhatsApp as early as possible. Early notice lets us offer the slot to someone else, and we'll help you find a new time.

Our menu includes Kerala massage, a warm-oil, full-body relaxation massage; Thai massage, with rhythmic pressure and assisted stretching; and deep tissue and sports massage, with firm, focused pressure. Full descriptions are on our massage services page.

Most first-timers enjoy a Kerala massage, because its gentle pressure and slow rhythm are easy to relax into. If you'd rather stay clothed, Thai massage is a good alternative, provided you're comfortable with stretching. Our first spa visit guide explains what to expect.

Many guests who want to de-stress choose Kerala massage for its warmth and calm rhythm. The best choice is the one you find most relaxing. If you prefer firm pressure, deep tissue may relax you more.

Guests with desk-related stiffness often choose deep tissue massage with a neck-and-shoulder focus, or Thai massage for its stretches. Massage isn't medical treatment, so if you have persistent pain, please see a doctor.

Kerala massage uses warm oil and long, flowing strokes while you lie covered with towels. Thai massage is usually done clothed, without oil, and uses pressure and stretching. Our guide Kerala vs Thai massage compares them in detail.

Always. Your therapist will ask at the start, and you can ask for a change at any point. Simply saying "a bit firmer" or "a bit softer" is enough.

Warm, slow and flowing. Kerala massage uses generous warm oil and long strokes from the back and shoulders down to the feet, with gentle to medium pressure. Many guests find their breathing slows within minutes, and some fall asleep. Read the full Kerala massage guide.

Yes, a little. Thai massage includes assisted stretches, so your therapist will gently guide your arms, legs and back into different positions. You don't need to do any work yourself. Just relax and breathe. Learn more about Thai massage.

They're closely related. Both use firm, focused pressure. Sports massage is shaped around the muscles you use in training or sport, and may include some stretching. At Muskaan Spa we offer them together. See our deep tissue and sports massage page.

Yes. If you'd like most of the session spent on your back and shoulders, or your legs after training, just say so when you book or at the start of the session.

Massages at Muskaan Spa cost AED 99 for 60 minutes and AED 150 for 90 minutes. Full details are on our massage prices page, and you can confirm any price on WhatsApp before you book.

No hidden charges. The price we confirm when you book is the price you pay. If something is optional, we'll tell you upfront.

Our accepted payment methods are listed on the prices page. If you're unsure, ask us on WhatsApp before your visit.

When we run genuine offers or packages, we publish the full details clearly, including the price, session length and any conditions. Ask us on WhatsApp about anything currently available.

Wear something comfortable. For oil massages such as Kerala and deep tissue, you'll change in private and stay covered with towels during the massage. For traditional Thai massage, wear loose, comfortable clothing you can stretch in.

About ten minutes before your appointment. It gives you time to settle in, change and talk to your therapist without rushing.

Please check shower availability with our team when you book. After an oil massage, many guests like to shower before leaving.

A light meal an hour or so beforehand is ideal. A heavy meal right before a massage can make lying face-down uncomfortable.

Either. Some guests like to chat, others prefer silence. Tell your therapist what you'd like, and they'll only check in briefly about pressure if you want a quiet session.

It happens often, and it's a good sign that you're relaxed. Your therapist will simply carry on and gently let you know when the session ends.

Most people are fine to drive, but some feel relaxed or drowsy, especially after a long Kerala massage. Take a few minutes, drink some water, and make sure you feel alert before setting off.

Very little: your phone, and loose clothing if you've booked a traditional Thai massage (check whether clothing is provided). If you're having an oil massage and heading somewhere afterwards, a fresh shirt is handy.

Yes. If you'd both like a massage, tell us when you book, and we'll check whether two sessions can run at the same time or back to back.

Yes. Our reception area is a calm place to sit before and after your massage. If you arrive early, you're welcome to relax there.

It's best to. Watches, chains and rings can get in the way, especially during Thai stretches. Leave valuables at home or keep them with you in the room.

Allow your session length plus about 20 to 30 minutes: ten minutes to arrive and settle in, a few minutes with your therapist before you start, and time to get dressed, have some water and come round afterwards. If you plan to shower after an oil massage, allow a little longer.

Please ask us on WhatsApp. Tell us who the massage is for and what you have in mind, and we'll explain the options available.

Massage is safe for most healthy adults, but not for everyone. Please speak to your doctor before booking if you have a heart condition, high or low blood pressure, blood clots, a recent injury or surgery, a skin condition, or any condition you're being treated for.

No. Muskaan Spa is a wellness spa. Our massages are for relaxation and wellbeing. We don't diagnose, treat or cure medical conditions.

Tell us about any allergies, especially to nuts or oils, and any skin sensitivities when you book and again before your session. We'll discuss suitable alternatives or recommend a different treatment.

Mild tenderness for a day or so can happen, especially after deep tissue or your first Thai massage. Severe or lasting pain, swelling or bruising isn't normal. If it happens, see a doctor.

Generally yes, although many people prefer a massage on a rest day or a day after a hard session. If you've been training, a shower beforehand is appreciated. If you're injured, check with a doctor or physiotherapist first.

No. If you have a fever, cold, flu or any infection, please rest and reschedule. It's better for you and for other guests. Message us and we'll move your booking.

Yes. Every massage takes place in a private treatment room, and you stay covered with towels throughout, apart from the area being massaged.

Fresh towels and linens for every guest, rooms and tables cleaned between appointments, sanitised equipment and strict hand hygiene. Hygiene is one of our core standards. Read more on our About page.

Professional wellness massage only. Any request for anything other than professional massage will be declined.

We use your name and number only to manage your booking and reply to your messages. We don't sell or share your details. See our privacy policy.

Yes. You stay covered with towels throughout an oil massage, and only the area being worked on is uncovered. For traditional Thai massage you stay clothed.

Always. You can ask for different pressure, skip an area, or stop the session at any time. Your comfort comes first.

Please ask when you book or when you arrive. We'll do our best to make the room as quiet and comfortable as you'd like.

Muskaan Spa is in Al Rashidiya 2, Ajman, UAE. Our full address, map and Get directions link are on our Contact page.

Yes. Ajman borders Sharjah, and many of our guests travel from Sharjah. Our Sharjah and Dubai visitor guide has route and timing tips.

Yes. Guests from northern Dubai visit us regularly. Plan around peak traffic on the Dubai–Sharjah roads, and consider a longer session to make the trip worthwhile.

Parking information is on our Contact page. If you're unsure, message us on WhatsApp and we'll advise the most convenient option.

Muskaan Spa is open 24/7. Our hours are also shown on the Contact page and in the footer of every page. Hours may change during Ramadan, Eid and public holidays. Please confirm on WhatsApp.