Sofia, Senior Massage Therapist at Muskaan Spa Ajman

About Sofia

Sofia is the senior massage therapist at Muskaan Spa in Al Rashidiya 2, Ajman. She has more than seven years of experience in spa and massage services, specialises in Russian massage, speaks Russian and English, and has personally looked after more than 500 guests. Within the team, she is the person new therapists learn from, the person who sets the standard for hygiene in every room, and the person who reads every page of this website before it goes live.

Guests who have been treated by Sofia tend to describe the same things: a careful consultation before the massage starts, pressure that is checked and adjusted rather than assumed, and a room that is spotless. Those habits are what she now teaches to every new member of the Muskaan Spa team.

Experience and certification

Sofia has spent over seven years working in spa and massage services, across relaxation, oil-based and firmer, more focused massage. That experience covers hundreds of first-time guests, regular weekly visitors and guests who arrive tired after long shifts or long drives between Ajman, Sharjah and Dubai.

She is an NCBTMB-certified massage therapist. The National Certification Board for Therapeutic Massage & Bodywork (NCBTMB) is an independent, non-profit certification body for massage therapists, founded in 1992. Its certification requires passing an exam and agreeing to its Standards of Practice and Code of Ethics. You can learn more about NCBTMB at ncbtmb.org.

Certificate details: credential name (e.g. BCTMB), certificate number and year. If you would like to see Sofia's certificate, ask at reception.

Hygiene and guest care

Hygiene is the part of spa work Sofia is most particular about, and it is the first thing she checks in any room. At Muskaan Spa that means:

• Fresh towels and linens for every guest. Nothing is reused between guests.
• Tables, surfaces and equipment cleaned and sanitised after every appointment.
• Hands washed before and after every massage.
• Oils and creams stored closed and checked regularly.

For Sofia, guest care starts before the massage. Every session begins with a short conversation: how you are feeling, which areas need attention, what pressure you like, and anything to avoid, such as injuries, allergies or areas you'd rather not have massaged. During the session, you stay draped with towels and can change the pressure or stop at any time. Afterwards, there is water, a few quiet minutes and no rush to leave.

Training new therapists

Every new therapist who joins Muskaan Spa is trained by Sofia before seeing guests on their own. Training covers the things guests notice most:

1. Consultation: asking the right questions and listening to the answers.
2. Pressure and communication: checking in during the massage without interrupting the guest's rest.
3. Draping and privacy: keeping guests covered and comfortable throughout.
4. Hygiene routine: room preparation, linens and cleaning between appointments.
5. Professional conduct: Muskaan Spa offers professional, non-sexual massage only, with zero tolerance for inappropriate requests.

Because the whole team learns the same routine from one senior therapist, guests get a consistent experience whichever therapist they see.

How Sofia writes and reviews our content

Sofia writes the guides on this website and reviews every page before it is published. Her checklist is simple:

• Accurate facts: prices, opening hours, address and treatment details must match what guests actually find at the spa. These are re-checked every month.
• No medical claims: Muskaan Spa is a wellness spa, not a clinic. Pages describe how a massage feels and who it suits; they never promise to treat or cure anything.
• Plain language: written for someone booking their first massage, not for therapists.
• Honest safety notes: each treatment page says when to be careful and when to speak to a doctor first.
• Dated updates: every page shows when it was last updated.

If you spot something on this website that is out of date or unclear, message us on WhatsApp and Sofia will review it.

Guides and pages by Sofia

• Your first spa visit: what to expect (author)
• How to choose a massage center in Ajman (author)
• Kerala vs Thai massage (author)
• All massage services (reviewer)
• Massage prices in Ajman (reviewer)
• Frequently asked questions (reviewer)

Sofia's advice for first-time guests

The questions Sofia hears most from first-time guests are about what to wear, what pressure to ask for and what happens in the room. Her advice:

• Arrive about 10 minutes early so you don't start the massage rushed.
• Eat lightly beforehand and drink water afterwards.
• If you're unsure, start with medium pressure; it's easy to go firmer.
• Say something straight away if anything feels uncomfortable. Your therapist would always rather adjust than guess.
• Not sure which massage to choose? Start with the signature relaxation massage or a 60-minute Kerala massage.

Profile reviewed by Sofia and the Muskaan Spa management · Last updated 10 November 2026